Author: Kayleigh Williams, Fact Checked by Charlotte Fitzgerald,
Citadel has been around since 2000, and it's a popular casino banking method for online gambling because many players prefer not to use their bank account number or bank card to pay at online casinos. This Citadel casino review will explain everything you need to know about Citadel, how it works, and why it's one of the best forms of payment.
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🏆 The Best Citadel Casinos for Canadian Players
Although many players look for the Citadel instant banking payment option, it's not widely accepted at all the best online casinos in Canada just yet. In this guide, I'll walk you through the Citadel casino payment method and show you how to use it for online casino payments on sites that accept this payment option. These are some important topics I will cover in this banking guide:
- ✅How to use Citadel at online casinos
- ✅Deposits and withdrawals via Citadel
- ✅The pros and cons
❔What Is Citadel?
The Citadel instant banking payment method was launched in 2000 to allow players to deposit funds from their bank accounts without revealing sensitive financial information. Citadel is best described as a secure payment connection, unlike an e-wallet that requires registration.
Although Citadel is a very convenient way to securely top up your casino or betting account, it's not very common to find casinos accepting it. Digital wallets tend to be more popular, but as you'll learn in this guide, instant banking might be even simpler to use for anonymous deposits and withdrawals.
📑 How to Open an Account at Citadel?
As I mentioned in the previous section, Citadel doesn't require you to open an account to use the payment service. All you need is a Canadian bank account that supports instant payments by Citadel and provides an online banking service. Without account registration and identity verification, you can easily and quickly get started with Citadel payments, which is definitely a big perk.
💳 How to Deposit to Online Casinos Using Citadel
Below is a quick step-by-step guide you can follow to make your first online casino deposit using Citadel at any supported Citadel casino in Canada:
- Log in to your online casino account using your Citadel casino login and visit the cashier page.
- Click 'Deposit' and select the 'Instant Banking by Citadel' logo from the list of available banking options.
- Choose how much you want to deposit, keeping in mind the casino's minimum deposit limit.
- You'll now be redirected to the payment portal, where you'll need to log in to your online banking system.
- Confirm the transaction.
- The transferred funds will be added to your balance immediately.
💵 How to Withdraw from Online Casinos Using Citadel
Most online casinos allow you to withdraw any winnings you might earn while playing at the casino using the same banking method. However, it's important to check the payment page first to make sure.
If your casino accepts withdrawals via Citadel, here are the steps to follow:
- Log in to your casino account and return to the banking page.
- Click withdraw and choose the Citadel Instant Banking option.
- Enter the amount you want to withdraw from your account. Remember, every casino imposes a minimum withdrawal limit.
- Enter your banking details in the Citadel portal when prompted.
- Confirm the transaction.
- Once the casino approves your request, you'll receive the funds according to the casino's payout policy.
Note: If you come across casinos that accept Citadel, you won't find a Citadel casino instant withdrawal option as pay-outs may take up to two days.
👍👎 Advantages and Disadvantages of Citadel Casino payment method
| Advantages of Citadel | Disadvantages of Citadel |
|---|---|
| ✅ Secure payment connection that allows anonymous transactions | ❌ Not widely accepted |
| ✅ No account registration required | ❌ Fees may apply |
| ✅ Protection against fraud |
💰 Are Casino Bonuses Available if Depositing with Citadel?
Can you claim a welcome bonus if you deposit using Citadel? You'll be glad to hear that you can claim fantastic offers like match bonuses, free spins, or even a combination of both if you're a new player. Like other payment methods, it's hard to come across a Citadel casino no-deposit bonus at sites that accept this banking method.
🏦 How we Rank Citadel Casinos
Besides the availability of the Citadel payment method, I look at many other features and aspects of an online casino before recommending it on this site.
Here's a quick overview of the top-ranking factors that I use in my review process:
- Number of casino games and sports betting
- Withdrawal processing time
- Customer support
- Safety and security
One of the most important factors is the number and diversity of casino games and whether sports betting is offered. After all, without plenty of game choices available, you'll probably find yourself getting bored on the site.
Casinos which offer instant deposits and fast cashouts also rank higher on my list. Citadel payments shouldn't take longer than two days to reach your account. Reliable and efficient customer support is also a big factor. Casinos with 24/7 support always rank higher. Finally, I only recommend licensed and regulated online casinos to ensure they're safe and secure platforms.
🆓 Is Citadel Free to Use?
Like most payment methods, Citadel isn't a free service. While casinos don't typically charge fees when depositing or withdrawing money via Citadel, you'll probably incur minor fees from your bank. For example, transferring casino winnings to your bank account via Citadel will usually cost you an approximate fee of $1.50.
🔐 Is Citadel Safe and Secure?
Citadel is a very secure payment method; you can rely on it for casino transactions with peace of mind. Transactions are processed over a secure network which uses the same security standards as your bank. More importantly, your banking details aren't visible to the casino, so your transactions remain anonymous. Transactions are also encrypted to protect you from theft or fraud.
📲 Citadel Casino Mobile App
Unlike some payment methods, Citadel does not have a mobile app. However, if you're playing on a site that accepts Citadel, there is a chance that the casino will have a mobile app or a mobile-optimised website. Below are some pros and cons of Citadel casino sites with mobile apps:
| Pros | Cons |
|---|---|
| ✅ Faster and more secure payments | ❌ Fees still apply |
| ✅ Easy login with 2FA | |
| ✅ Available for iOS and Android devices |
🏦 Alternative Payment Providers
If you don't think Citadel payments are the best option for your banking needs, or perhaps your favourite online casino doesn't accept it, here are some of the best alternative payment providers I recommend you use:
- Trustly: Trustly is a more modern payment solution that works similarly to Citadel, allowing you to make anonymous and even faster transactions. It's also accepted at most Canadian casinos.
- Interac: Interac is a Canadian online payment service similar to Trustly and Citadel. It's more widely available, but withdrawals can take a few days to complete (and are subject to higher fees).
- Neosurf: Neosurf is a great alternative if you want an easy, anonymous, and user-friendly prepaid voucher banking method accepted at many of the best Canadian casinos. However, it can't be used for withdrawals.
⚖️️ Our verdict on Citadel Casino payment method
Overall, Citadel is a great banking option for various reasons. You can use it for both deposits and withdrawals (in most cases), transactions are highly secure and quick, and the fees involved are reasonable. The only downside of Citadel banking is that there aren't many online casinos accepting this type of payment, which means your options will be limited. However, if you find an online casino you like which accepts these payments, I recommend using it because it's safe, convenient, and easy to use.
❓ Frequently Asked Questions about Citadel Casinos
What is Citadel?
Citadel is an instant banking payment method for secure deposits and withdrawals at online casinos.
Can I use Citadel at online casinos?
Yes, some online casinos accept Citadel payments, although they are not available everywhere.
How long do casino transactions take when using Citadel?
Citadel deposits are always processed instantly unless there are any issues. Withdrawals may take a little longer, usually up to two days. However, this depends on the casino's withdrawal policy and how long it takes to approve a request.
Is Citadel secure to use when gambling online?
Yes! Citadel is a very secure way to transfer money from your bank to your casino account because the transaction is secured with encryption technology and, often, two-factor authentication to protect you from potential fraud.
Are there any fees for using Citadel at online casinos?
Your bank may charge a minor fee for using Citadel, so it's important to keep that in mind. However, most online casinos don't charge fees for Citadel transactions.
Kayleigh reviews online casinos and sportsbooks while coordinating training initiatives for new recruits at Casimoose.ca. She excels at sharing her love for the iGaming industry and puts her past experience to good use. With a background working for the biggest gambling brands online and a strong analytical ability, Kayleigh developed a natural gift in breaking down each component of online casinos, betting sites as well as their offerings and hasn't looked back. Outside of Casimoose, she's a proud Ontarian with a love of sports and entertainment.