Citadel is an long-standing casino banking method that facilitates direct banking transfers, enabling users to top up their casino accounts securely and efficiently. Known for its simplicity and speed, Citadel is slowly gaining traction among online casino players looking for a straightforward payment method.
This review will explain everything you need to know about the payment method, how it works, and why it's one of the best forms of payment at online casinos.
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❔What Is Citadel?
The Citadel instant banking payment method was launched in 1999 to allow players to deposit funds from their bank accounts without revealing sensitive financial information. The method offers secure transactions without needing to register an account, unlike traditional e-wallets.
Although Citadel is a very convenient way to securely top up your casino or betting account, it's not very common to find casinos accepting it. Digital wallets tend to be more popular, but as you'll learn in this guide, instant banking through the service might be even simpler to use for anonymous deposits and withdrawals.
📑 How to Open an Account at Citadel?
Opening an account at Citadel is a straightforward process designed to get you started quickly. If you have a Canadian bank account with online banking that supports Citadel payments, you're ready to go. Without the account registration and identity verification hassle, you can easily and quickly get started with Citadel payments in-person.
Online payments, on the other hand, will require you to sign-up for a Citadel account following the steps below:
- Go to the payment method's official page and click on 'Log In'.
- Select the option 'Enroll Now'.
- Specify the nature of the bank account to be linked.
- Insert your Social Security Number and Account Number.
- Complete the process and save your login details.
💳 How to Deposit to Online Casinos Using Citadel
Below is a quick step-by-step guide you can follow to make your first online casino deposit using Citadel at any supported Citadel casino in Canada:
- Log in to your online casino account using your Citadel casino login and visit the cashier page.
- Click 'Deposit' and select the 'Instant Banking by Citadel' logo from the list of available banking options.
- Choose how much you want to deposit, keeping in mind the casino's minimum deposit limit.
- Confirm the transaction once you're redirected to log into your bank's online portal.
- The transferred funds will be added to your balance immediately.
💵 How to Withdraw from Online Casinos Using Citadel
Most online casinos let you withdraw your winnings using the same banking method you used to deposit. However, always check the payment page to confirm. If your casino accepts Citadel for withdrawals, follow these steps:
- Log in to your casino account and return to the banking page.
- Click withdraw and choose the Citadel Instant Banking option.
- Enter the amount you want to withdraw from your account. Remember, every casino imposes a minimum withdrawal limit.
- Enter your banking details in the Citadel portal when prompted.
- Confirm the transaction.
Note: if you come across casinos that accept the service, you won't find a Citadel casino instant withdrawal option as pay-outs may take up to two days.
👍👎 Advantages and Disadvantages of Citadel Casino payment method
Using this instant banking methods comes with benefits and drawbacks as seen below:
| Advantages | Disadvantages |
|---|---|
| ✅ Secure payment connection that allows anonymous transactions | ❌ Not widely accepted |
| ✅ No account registration required | ❌ Fees may apply |
| ✅ Protection against fraud |
💰 Are Casino Bonuses Available if Depositing with Citadel?
Can you claim a welcome bonus if you deposit using this service? You'll be glad to hear that fantastic offers like match bonuses, free spins, or even a combination of both can be unlocked every new player.
Nevertheless, it is worth noting that it's quite hard to come across a Citadel casino no-deposit bonus at sites that accept this banking method.
🏦 How we Rank Citadel Casinos
At this point, I will like to share a features and aspects of I consider when recommending online casino that accept payment methods like Citadel.
Key factors for ranking include:
- Number of casino games and sports betting
- Withdrawal processing time
- Customer support
- Safety and security
Flagship factors include game diversity and availability of sports betting. After all, without plenty of game choices available, you'll probably find yourself getting bored on the site.
Casinos which offer instant deposits and fast cashouts also rank higher on my list. Citadel payments shouldn't take longer than two days to reach your account. Plus, there should be no hidden fees associated with such transactions.
Reliable and efficient customer support is also a big factor. Casinos with 24/7 support via live chat or phone in addition to efficient email assistance always rank higher.
Finally, I only recommend licensed and regulated online casinos to ensure they're safe and secure platforms. I extend my research to make sure advanced encryption and other similar security tools are in place.
🆓 Is Citadel Free to Use?
Like most payment methods, Citadel isn't a free service. While casinos don't typically charge fees when depositing or withdrawing money via Citadel, you'll probably incur minor fees from your bank. For example, transferring casino winnings to your bank account via the system will usually cost you an approximate fee of $5.0 per transaction.
🔐 Is Citadel Safe and Secure?
Citadel is a very secure payment method; you can rely on it for casino transactions with peace of mind. Transactions are processed over a secure network which uses the same security standards as your bank. More importantly, your banking details aren't visible to the casino, so your transactions remain anonymous. Transactions are also encrypted to protect you from theft or fraud.
📲 Citadel Casino Mobile App
Unlike some payment methods, this banking option does not have a mobile app. However, casinos accepting Citadel may offer mobile apps or optimized websites. Below are some pros and cons of Citadel casino sites with mobile apps:
| Pros | Cons |
|---|---|
| ✅ Faster and more secure payments | ❌ Fees still apply |
| ✅ Easy login with 2FA | |
| ✅ Available for iOS and Android devices |
🏦 Alternative Payment Providers
If you don't think Citadel payments are the best option for your banking needs, or perhaps your favourite online casino doesn't accept it, here are some of the best alternative payment providers I recommend you use:
- Trustly: it is a more modern payment solution that works similarly to Citadel, allowing you to make anonymous and even faster transactions. It's also accepted at most Canadian casinos.
- Interac: this is a Canadian online payment service similar to Trustly and Citadel. It's more widely available, but withdrawals can take a few days to complete (and are subject to higher fees).
- Neosurf: the prepaid voucher is a great alternative if you want an easy, anonymous, and user-friendly prepaid voucher banking method accepted at many of the best Canadian casinos. However, it can't be used for withdrawals.
⚖️️ Our verdict on Citadel Casino payment method
Overall, Citadel is a great banking option for various reasons. You can use it for both deposits and withdrawals (in most cases), transactions are highly secure and quick, and the fees involved are reasonable.
The only downside of this banking method is that there aren't many online casinos accepting this type of payment, which means your options will be limited. However, if you find an online casino you like which accepts Citadel payments, do not hesitate to use the option as it is convenient and safe.
❓ Frequently Asked Questions about Citadel Casinos
What is Citadel?
Citadel is an instant banking payment method for secure deposits and withdrawals at online casinos.
Can I use Citadel at online casinos?
Yes, some online casinos accept Citadel payments, although they are not available everywhere.
How long do casino transactions take when using Citadel?
Citadel deposits are always processed instantly unless there are any issues. Withdrawals may take a little longer, usually up to two days. However, this depends on the casino's withdrawal policy and how long it takes to approve a request.
Is Citadel secure to use when gambling online?
Yes! Citadel is a very secure way to transfer money from your bank to your casino account because the transaction is secured with encryption technology and, often, two-factor authentication to protect you from potential fraud.
Are there any fees for using Citadel at online casinos?
Your bank may charge a minor fee for using Citadel, so it's important to keep that in mind. However, most online casinos don't charge fees for Citadel transactions.
Kayleigh reviews online casinos and sportsbooks while coordinating training initiatives for new recruits at Casimoose.ca. She excels at sharing her love for the iGaming industry and puts her past experience to good use. With a background working for the biggest gambling brands online and a strong analytical ability, Kayleigh developed a natural gift in breaking down each component of online casinos, betting sites as well as their offerings and hasn't looked back. Outside of Casimoose, she's a proud Ontarian with a love of sports and entertainment.